Privacy Policy
PRIVACY & COOKIE POLICY
Welcome to the Cheers Britannia Privacy Notice. This document outlines the manner in which we may collect and handle your personal data when you engage with us, ensuring its safety and security. Please note that this policy may be subject to updates, so feel free to check back whenever you wish.
ABOUT US
Cheers Britannia is a trade name of The Balterley Beer Company Ltd. For the sake of simplicity in this notice, references to 'we' and 'us' pertain to both The Balterley Beer Company Ltd and Cheers Britannia.
WHAT INFORMATION DO WE GATHER?
When you place an order with us, we collect the following information: your name, billing address, email address, and telephone number. If your order is intended for someone else, we gather the same information for the recipient. Additionally, we retain details of your order, including what you ordered, when the order was placed, any gift notes you provided, the amount you paid, and the payment method used. It's important to note that we do not retain your payment card information, as all financial transactions are securely processed through either Shopify or Paypal.
If you use our website's inquiry form, send us an email, or contact us via social media, we may retain both incoming and outgoing messages.
If you opt to subscribe to our email service, we will store your name and email address. Rest assured, all data is kept securely.
LEGAL BASIS FOR DATA PROCESSING
The law defines various grounds for collecting and processing your personal data, including:
1. When you provide consent, such as registering to receive emails.
2. To fulfill contractual obligations, such as collecting the delivery address you've provided and passing it on to our courier.
3. For legal compliance, to demonstrate adherence to HMRC regulations.
4. When there is a legitimate business interest, such as using your purchase history to notify you about special offers on similar products.
WHO DO WE SHARE DATA WITH?
Your data is never shared with anyone except the courier companies responsible for delivering our parcels. We only provide them with the necessary information to facilitate the delivery, and we exclusively select reputable couriers that prioritize the respect and protection of your privacy.
DATA RETENTION
We retain your data only for as long as required by legal and contractual obligations. After this period, your data will be either deleted or anonymized.
You have the option to be removed from our mailing list at any time. You can do so by emailing our team at hello@cheersbritannia.co.uk, calling us at 01782 617000, or clicking the 'unsubscribe' link found at the bottom of all our marketing emails.
YOUR DATA RIGHTS AND HOW TO COMPLAIN
You possess the following data rights:
1. The right to request access to the information we hold about you.
2. The right to request correction of any inaccurate data.
3. The right to request cessation of direct marketing that uses your personal data.
4. If you've granted consent for us to use your data, you can revoke it at any time.
5. If we are using your data based on legitimate interest, you can request us to cease such usage.
You can exercise these rights or file a complaint about our data usage by emailing support@cheersbritannia.co.uk or calling 01782 617000. We will verify your identity before acting on any requests or complaints.
COOKIES
Similar to many other websites, we use cookies (small text files) to enhance website functionality and to gather information on its usage. You can find further information about cookies at allaboutcookies.org. If you prefer not to enable cookies, your browser's 'help' menu will guide you on how to disable them.
Welcome to the Cheers Britannia Privacy Notice. This document outlines the manner in which we may collect and handle your personal data when you engage with us, ensuring its safety and security. Please note that this policy may be subject to updates, so feel free to check back whenever you wish.
ABOUT US
Cheers Britannia is a trade name of The Balterley Beer Company Ltd. For the sake of simplicity in this notice, references to 'we' and 'us' pertain to both The Balterley Beer Company Ltd and Cheers Britannia.
WHAT INFORMATION DO WE GATHER?
When you place an order with us, we collect the following information: your name, billing address, email address, and telephone number. If your order is intended for someone else, we gather the same information for the recipient. Additionally, we retain details of your order, including what you ordered, when the order was placed, any gift notes you provided, the amount you paid, and the payment method used. It's important to note that we do not retain your payment card information, as all financial transactions are securely processed through either Shopify or Paypal.
If you use our website's inquiry form, send us an email, or contact us via social media, we may retain both incoming and outgoing messages.
If you opt to subscribe to our email service, we will store your name and email address. Rest assured, all data is kept securely.
LEGAL BASIS FOR DATA PROCESSING
The law defines various grounds for collecting and processing your personal data, including:
1. When you provide consent, such as registering to receive emails.
2. To fulfill contractual obligations, such as collecting the delivery address you've provided and passing it on to our courier.
3. For legal compliance, to demonstrate adherence to HMRC regulations.
4. When there is a legitimate business interest, such as using your purchase history to notify you about special offers on similar products.
WHO DO WE SHARE DATA WITH?
Your data is never shared with anyone except the courier companies responsible for delivering our parcels. We only provide them with the necessary information to facilitate the delivery, and we exclusively select reputable couriers that prioritize the respect and protection of your privacy.
DATA RETENTION
We retain your data only for as long as required by legal and contractual obligations. After this period, your data will be either deleted or anonymized.
You have the option to be removed from our mailing list at any time. You can do so by emailing our team at hello@cheersbritannia.co.uk, calling us at 01782 617000, or clicking the 'unsubscribe' link found at the bottom of all our marketing emails.
YOUR DATA RIGHTS AND HOW TO COMPLAIN
You possess the following data rights:
1. The right to request access to the information we hold about you.
2. The right to request correction of any inaccurate data.
3. The right to request cessation of direct marketing that uses your personal data.
4. If you've granted consent for us to use your data, you can revoke it at any time.
5. If we are using your data based on legitimate interest, you can request us to cease such usage.
You can exercise these rights or file a complaint about our data usage by emailing support@cheersbritannia.co.uk or calling 01782 617000. We will verify your identity before acting on any requests or complaints.
COOKIES
Similar to many other websites, we use cookies (small text files) to enhance website functionality and to gather information on its usage. You can find further information about cookies at allaboutcookies.org. If you prefer not to enable cookies, your browser's 'help' menu will guide you on how to disable them.