Here at Cheers Britannia, we want to ensure that you have a delightful shopping experience. That's why we offer a hassle-free 14-day return policy. It gives you peace of mind, and it's as friendly as a warm British greeting.
**Returning Your Item**
If you need to make a return, here's what you need to know:
- You have 14 days from the day you received your beers to request a return. No rush; we want you to be completely satisfied with your purchase.
- To be eligible for a return, your item should be in the same condition as when you received it – unopened and still in its original packaging. We understand that sometimes things don't quite work out, but we kindly ask that you keep the goodies in their original state.
**How to Start Your Return**
Ready to make a return? We've got your back! Just drop us an email at firstname.lastname@example.org
We're here to assist you in every way we can.
**Important Note:** Please send your returns to the following address:
Unit 4c Aspect Court
Silverdale Enterprise Park
To make your return process as smooth as a pint of milk stout remember that items sent back to us without requesting a return first can't be accepted. So, let's have a chat before you return your items.
**Damaged or Incorrect Items**
Your satisfaction is our priority. If you notice that your order is damaged, defective, or if you've received the wrong item, please inspect your order right away and get in touch with us. We'll make sure to set things right and put a smile back on your face.
If you want to exchange your item for something else, the quickest way to get what you desire is to return the original item. Once we accept your return, you can then make a separate purchase for the new item. It's as easy as enjoying your favourite British brew.
We'll keep you in the loop throughout the refund process. When we receive your return and have a good look at it, we'll promptly notify you if your refund is approved. If all checks out, you can expect your refund to be automatically processed back to your original payment method within 10 business days.
Please remember that it might take a little bit of time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return and you haven't seen your refund, please don't hesitate to contact us at email@example.com
We'll do our best to assist you.
At Cheers Britannia, we aim to provide a friendly and straightforward shopping experience. Your satisfaction matters to us, and we're here to make things right if they ever go a bit wonky. So, cheers to your happy shopping!